Recent Updates
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Updated on: Nov 25, 2018
How to activate the Membership Confirmation workflow
This workflow triggers the sending of a Subscriber/Membership Confirmation letter. This is used if you have a membership approval process. Once a new member is approved a confirmation letter is sent.
The same process can be applied to organisational subscriptions. Activate 'Account Membership Confirmation' instead.
Quick Steps - Contact Level memberships
- Activate workflow: Membership Confirmation
- Optionally, review the Email Template associated with the confirmation email
Quick Steps - Account Level memberships
- Activate workflow: Account Membership Confirmation
- Optionally, review the Email Template associated with the confirmation email
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Updated on: Nov 25, 2018
How to send out second automated reminders - account level
For second membership reminders at an organisational level.
The workflow setup process is very similar to the “WORKFLOW: First Renewal Reminder Contact Level” and “WORKFLOW: Second Renewal Reminder Contact Level” processes described above. With the exception of basing the template workflows from “1st Account Subscription Renewal Reminder [ADD TIME BASED WORKFLOW]” and “2nd Account Subscription Renewal Reminder [ADD TIME BASED WORKFLOW]”.
Quick Steps:
- Clone Workflow rule " 2nd Account Subscription Renewal Reminder [ADD TIME BASED WORKFLOW]" and rename to "2nd Account Subscription Renewal Reminde"
- Add a Time-Dependant Action. Set it to fire 10 days after Account Subscription End Dates (or time period you would like).
Add Action - use existing workflow - "Email Alert: send 2nd Account Subscription Renewal Reminder Email" - Optionally review and update the renewal reminder email templates.
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Updated on: Nov 25, 2018
How to send out first automated reminders - account level
For first membership reminders at an Account (organisational) level.
The workflow setup process is very similar to the “WORKFLOW: First Renewal Reminder Contact Level” and “WORKFLOW: Second Renewal Reminder Contact Level” processes described above. With the exception of basing the template workflows from “1st Account Subscription Renewal Reminder [ADD TIME BASED WORKFLOW]” and “2nd Account Subscription Renewal Reminder [ADD TIME BASED WORKFLOW]”.
Quick Steps:
- Clone Workflow rule "1st Account Subscription Renewal Reminder [ADD TIME BASED WORKFLOW]" and rename to "1st Account Subscription Renewal Reminder"
- Add Immediate Workflow Actions. Select Existing - Field Update "Set 1st Account Reminder"
- Add a Time-Dependant Action. Set it to fire 30 days before Account Subscription End Dates (or time period you would like).
Add Action - use existing workflow - "Email Alert: send 1st Account Subscription Renewal Reminder Email"
Add Action - use existing workflow - "Field Update: set 2nd Reminder Due" - Optionally review and update the renewal reminder email templates.
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Updated on: Nov 23, 2018
6.15 November 2018
Manual Payments2Us User Manual -
Updated on: Nov 23, 2018
6.14 October 2018
Manual Payments2Us User Manual -
Updated on: Nov 01, 2018
How to adjust the Accounts Page layout
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Updated on: Nov 01, 2018
How to adjust the Contacts Page layout
It can be useful to have extra information on a preferred screen
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Updated on: Oct 13, 2018
Import Files Overview
Import files enables organisations to import payment transactions from virtually any system that can generate a comma separated value (CSV) file.
Import files are capable of handling CSV files with more than 40,000 rows. The main exception to this is GiveNow file format where headers and totals are left making the limit around 10,000 rows.
The import file process consist of the following broad steps:
- Select the import file
- Match the column Headings from the spreadsheet with fields in Payments2Us
- Upload the CSV file
- Review the imported data and make sure all is OK
- Process the Imported details. This creates Payment Txn records which are then processed by the Batch Processor as normal Credit Card or Manual Payments would be processed.
For some import files, they may bring in values for Fundraiser first name, Fundraiser last name and Fundraiser ID. For these import types, the Payment Txn Generated will have a related Payment Item created of type “Soft Credit”. It is recommended that the following settings be enabled:
- The Merchant Facility Tab has Matching rules that include “Fundraiser ID”, eg. First Name + Last Name + Fundraiser ID
- The Payment Form has “Enable Soft Credits” set to Yes
- You are using the Non-profit starter pack as this has special functionality for Soft Credits
Should the import line item be matched to a Campaign Name and there is a value in this data, then the line will be linked to an active Campaign with the same name. If an active campaign does not exist then the line item will be marked as being in error.
Whilst the import process is generic, it has built in templates to make the process much simpler for:
- Australia GiveNow
- Australia GoFundraise
- Australia Everyday Hero
- Australia BPAY CBA
- Paypal
Please see related sections for details on items where specific logic exists for each of the above import types.
Manual Payments2Us User Manual -
Updated on: Jul 13, 2018
6.12 July 2018
Manual Payments2Us User Manual -
Updated on: Jun 02, 2018
6.11 June 2018
Manual Payments2Us User Manual