How to send out second automated reminders - contact level
This workflow setup is required only if you wish to send out a second automated reminder to members/subscribers.
- Clone Workflow rule "2nd Renewal Reminder [ADD TIME BASED WORKFLOW]" and rename to "2nd Renewal Reminder"
- Add a Time-Dependant Action. Set it to fire 10 days after subscription end date (or time period you would like).
Add Action - use existing workflow - "send 2nd Renewal Reminder Email"
- Optionally, update the Email and/or PDF templates
9. Review email template for 1st Reminder [Open Setup, search for 'email templates' and select 'Email Templates']
A template with a PDF attachment is also available.