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Support Home FAQ Payment Gateway Stripe Specific We are getting Card Error: Sending credit card numbers directly to the stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using. when using Batch Entries and Import Files functionality.

We are getting Card Error: Sending credit card numbers directly to the stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using. when using Batch Entries and Import Files functionality.

When you are processing a Batch Entries or Import Files you might get error message as below

This is because stripe has recently made some changes to their API wherein you have to enable the below setting when you send credit card numbers to their API.

Login to your Stripe account and go to Business settings | Integration | Advanced Settings. Enable Handle card information directly.

Please note that the above changes are only required for Batch Entries or Import Files, normal checkout form uses the updated API and will not require any changes.

Stripe allowed users that registered before 2017 to continue using the API without throwing this security issue. Only newly registered users get this warning so they may be able conceive the payment differently using the new token mechanism released in April 2019

Here is a link to Stripe's article for enabling access to raw card data APIs. https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis

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Updated at August 13th, 2025