How to create PayPal transactions manually?
When the donation/payment is received at PayPal and the Payment Txns are not created in Salesforce. Please check the PayPal setup to make sure you settings are correct.
To create Payment Txns-
If the PayPal transaction is One-Off
1.You can use Manual Payment to create the transaction. See link below
2. OR you can use Import File feature with "Method of Payment -PayPal" to create Payment Txn
If PayPal transaction is Recurring
1. Add a new recurring payment with Record Type -PayPal , Status- Active, linked to contact ,merchant facility, payment form, donation amount and the billing token.
2.Then create a Payment Txn for that record manually (Manual Payment)
3. Make sure sharing rules are correct.