Payments2Us - Frequently Asked Questions
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Import Files - FAQ
- When selecting a file we get BLOB is not a valid UTF-8 string
- How do we create recurring payments from Import Files?
- What fields are required to import tokenised cards?
- How can I Import Direct Debits?
- Which Transactions will be charged when Importing Cards/Direct Debits?
- Do I need to do anything about the warning that is displayed in step 2 of the import file process?
- How many rows of data can I Import?
- Should I import Credit Card and Direct Debits in the one Import Batch?
- Should we import fundraisers first?
- Fundraisers are not being correctly matched, or are Created and linked to the wrong Account/Household
- When I process the batch, the "Import File Line Item Payment Txn's" are not being created
- In Peer-to-Peer imports, the fundraiser's contact role is being listed as Soft Credit, but I want it to be listed as Fund Raiser. How do I update it?
- I keep getting errors with "Bad value for restricted picklist", but I checked and the value is exactly as it appears in the picklist. What's wrong with it?
- How do I remove old custom import templates that I don't use any more?
- How to Import Expiry Date to Recurring record if the import file feature is not used to charge card or for an auth transaction?
- Do Import Files send Receipts?
- Why the Import has not loaded any line items or why is the total amount is $0
- Why can users not save the Import File Templates or they are getting an access error to Import File Settings Object
- Which Campaign is allocated if there are multiple campaigns with the same name - e.g. John’s Birthday