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How do we pause the Recurring Payment processor and reactivate the same once we are ready for the process to resume?

Please note: doing this will pause / stop all recurring payments from generating any transactions. Therefore this is not recommended and caution is advised.

If you do not want to pause all recurring payments then please see the following articles:
- Managing recurring payment (video)
- Stop specific recurring payment

 

On the Main / Primary Merchant Facility, there is a button about 1/3 of the way down. This is Recurring Payment Processor. Press STOP and that will pause the processor.

This is explained in the following FAQ: How do I start or stop the Recurring payment processor 

If restarting in say a few months:

  • you may want to review the last payment date/next payment date. These may need to be manually updated if you want to skip the payments for the previous months. 
  • If you want to do Catch ups for the missed payments of the previous months. Please refer to the this article

Updated at October 16th, 2025

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