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How do I add a URL link to a field on the checkout form

Overview

Sometimes you may want to add a clickable URL beside a field label on your Payments2Us form. For example, linking your organisation’s Terms and Conditions or Privacy Policy. This article outlines the supported methods for displaying a link on a form.

Use Case

You want donors or registrants to be able to open an external page directly from the form by clicking link or utilize URL to access.

How This Works

Field labels on Payments2Us forms (including standard labels such as Terms and Conditions) cannot be edited directly to include links. 

For terms and conditions - this is a standard field, it is connected to a field on the Merchant facility. Where it is stored under Direct debt/ACH T&C's section And it reflects on the payment form:

However, you can display hyperlinks on the form using the following supported options.

 

Supported Options

1. Add a Text or Rich Text Field Containing the URL

You can create a text or rich text field that stores your URL and display it on the web form. This allows you to show a hyperlink directly above or below the relevant field.

Guide: How to Add Text Notes to the Web Form

 

The ‘Payment Form Overview’ field supports rich text, including hyperlinks. Any text entered here appears at the top of your form. You can add the link to your Terms and Conditions, Privacy Policy, or other important pages.

An example of this is on our website > about > pricing - click sign up button:

Refer to point 3 c in the guide : How the Web Form Works

 

This can be added on the payment form related list sidebar. You would use a record type of plain text or rich text.

Note: The Richtext can include a clickable link while the plain text can include the URL only.

Guide: How to add a sidebar widget

 

Updated at March 26th, 2026

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