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How do I cancel / end a Recurring Payment?

If you would like to PAUSE the recurring payment instead, please see this article.

 

 

To Cancel / End a recurring payment. 

Goto the recurring payment record and click edit. Then make the following changes:

  • Status field update to ‘Inactive’ 
  • 'Next payment date' field blanked out  
  • 'Payment after next payment date' field blanked out 

Click ‘save’.

This will prevent the recurring payment from any further charges/ accidental charges that could come from it matching the criteria for the recurring payment to charge.

Updated at October 15th, 2025

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