Sorry, we didn't find any relevant articles for you.

Send us your queries using the form below and we will get back to you with a solution.

Why I am getting "Authorisation Failed" error and Payment Response Text says "Transmission Error"?

When the "Payment Response Text" field says "TRANSMISSION ERROR" this is an indicator that this is an issue with Windcave Please check the below link from Windcave website FAQ:

https://www.windcave.com/support-merchant-frequently-asked-questions-merchant-faq and look for the below question.

What happens when I get a "Transmission Error" response for a transaction?

Your 1st step should be to check if your telecommunications lines are still active and your Keyset hasn't changed. You should then proceed to contact Windcave to help troubleshoot.

Updated at October 10th, 2024

Was this article helpful?