Payments2Us ManualsPayments2Us - Frequently Asked QuestionsCheckout Form - FAQ The phone numbers on the Checkout form are the wrong format, how do I fix this?

The phone numbers on the Checkout form are the wrong format, how do I fix this?

If the phone number formatting looks like it is for a different country.  For example, you are in Australia, but it is showing a US format then you need to adjust the Force.com sites default locale and language.

1. Enable your language and locale for your public facing force.com sites user

Navigate to setup (1), Search "Sites" (2), click into "Sites" menu option (3).

Click into (NOT EDIT) the site (4) you are using for your checkout forms

Click Public Access Settings

Click View Users

Click edit next to the User

Update your Locale Settings.

In particular the Locale one to correct the phone number format.