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How to activate the Membership Confirmation workflow

 

Workflows have been migrated to Flows

From Version 11.1, new Flows have been introduced as a replacement for Workflows, in line with Salesforce’s policies. We recommend using the Flows for all new implementations. 

Equivalent Flows are available with the same names as the workflows (prefixed with “Payments2Us”).

 

This workflow triggers the sending of a Subscriber/Membership Confirmation letter. This is used if you have a membership approval process. Once a new member is approved a confirmation letter is sent.

The same process can be applied to organisational subscriptions. Activate 'Account Membership Confirmation' instead.

Quick Steps - Contact Level memberships

  1. Activate workflow: Membership Confirmation
  2. Optionally, review the Email Template associated with the confirmation email

Quick Steps - Account Level memberships

  1. Activate workflow: Account Membership Confirmation
  2. Optionally, review the Email Template associated with the confirmation email
 

1. Open Setup

2. Search ‘Workflow Rules’

3. Read about Workflows and select ‘Continue’

This page can be turned off.

4. Use the alphabetical look-up to find ‘Membership Confirmation’

5. Select ‘Activate’

Updated at April 6th, 2026

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