Payments2Us ManualsPayments2Us - Frequently Asked QuestionsError Messages - FAQWhy do I get this error "Program/Area: batchProcessor.statusUpdate" and "Description:

Why do I get this error "Program/Area: batchProcessor.statusUpdate" and "Description:

Why do I get this error "Program/Area: batchProcessor.statusUpdate" and "Description: We can't save this record because the (Custom name) Process Builder/Flow "xxx xxx xxx" process failed. Give your Salesforce admin these details. This error occurred when the flow tried to create records: INACTIVE_OWNER_OR_USER: operation performed

a. Process Builder/Flow "xxx xxx xxx": This clearly shows that its a Custom Process Builder failure and its not Standard  Payments2Us Package related. Please contact your System Administrator and check the reason for failure.

b. INACTIVE_OWNER_OR_USER :This error says "INACTIVE_OWNER_OR_USER", hence please check if the USER is active and refer the below link:

Why do I get the error "Database.update(paymentTxnList)- field integrity exception (Guest users cannot be record owners.)"? | Payments2Us - Frequently Asked Questions | Payments2Us Manuals