Overview
You may see a Campaign on the Recurring Payment, but not on the resulting Gift Commitment. This behaviour is expected.
Payments2Us sends the Campaign to Nonprofit Cloud during the recurring donation process.
Nonprofit Cloud does not store the Campaign on the Gift Commitment record.
Instead, the Campaign is added to related Gift Schedules and Gift Transactions.
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Can this be changed?
Not through Payments2Us settings. This behaviour is controlled by Nonprofit Cloud.
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What if I need the Campaign on the Gift Commitment?
You can use your own Salesforce automation to copy the Campaign from the Gift Schedule to the Gift Commitment if required for reporting or internal processes.
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Summary
- Campaign appears on Recurring Payment.
- Nonprofit Cloud places it on Gift Schedules and Gift Transactions.
- It does not populate Gift Commitment.
- Use automation if you need it stored there.