Payments2Us ManualsPayments2Us - Frequently Asked QuestionsAnnual Statements - FAQWhen pressing Send Statement button, why does the Campaign Member Status not updated to "Statement Send"?

When pressing Send Statement button, why does the Campaign Member Status not updated to "Statement Send"?

When the "Statement Generation" is pressed, this runs a processor that generates and saves PDFs against a contact.

This also updates a field on the Contact called "Last Generated Statement Amount".

When the "Send Statement" process runs, it only updates the Campaign Member status where the related Contact - "Last Generated Statement Amount" is greater than zero.

This is so Statements are NOT sent out when the statement does not have a value or is negative.