If you receive an error message with the Program Area: of "paymentItemTriggerHandler.upsertTickets", subject of "Payments2Us Unexpected Error: insert(URLTokenList)" and body with a message along the lines of:

"Error:

Ticket: Required fields are missing: [Ticket Type]

AAkPay__Ticket__c:{AAkPay__Payment_Item__c=a0.......",


then speak to your Salesforce administrator and ask for:

• To have the Payments2Us Admin Permission set added to your user profile.  For example, the "Payments2Us Standard User"
• AND Make sure your profile has access to the Ojbects: Ticket, Ticket Type. See how to up profile object security as a minimum per user
• This may also be related to your Public Force.com sites.  Please see the installation guide for Object level permissions required.