Why we are not receiving Large Donations email notification?
Review this System Admin FAQ - Why am I not receiving Workflow/Flow email notifications.
For the Payment Txn, review the related Payment Form. Then make sure:
- Donor Care person is entered AND that this Contact is an ACTIVE user.
- Large Donation Amount is entered
Make sure Payment Txn Status is "Matching Complete" and Record Type is either " Payment" or "Manual".
Also check the " Total Amount Charged" should be greater or equal than the amount mentioned in the "Large Payment Amount" on the related Payment Form field.