Overview
The Automatic Renewal Pricing Update feature allows you to bulk apply change schedules to subscriptions/memberships against the membership types/payment options automatically.
Previously, any renewal price update (e.g. from $15 to $20) required manually creating a change schedule for each subscription. This feature simplifies the process to update renewal pricing for multiple Subscriptions in just a few clicks.
A button “Automatic Renewal Pricing Update” has been introduced. It can be accessed from the following places in Payments2Us App:
- Recurring Payments Tab
- Subscriptions Tab
- Account Subscriptions Tab
- Payment Option Record
When processed, Payments2Us automatically creates a Change Schedule for each Subscriptions/Memberships that match the respective criteria, and an activity is logged against the related subscription.
1. Update the price in Payment Option
Locate the Payment Option against which the subscriptions/memberships prices need to be updated. It can be access from:
1.1 Payment Options related list under the respective Membership/Subscription Payment Form Record.
1.2 Payment Option Lookup field from Subscription/Account Subscriptions Record.
Open the Payment Option record, and update the price field value.
2. Automatic Renewal Price Update from Payment Option
Inside the Payment Option record, click Automatic Renewal Pricing Update button.
2.1 Complete the form details:
(1) Effective From Date: Choose one option.
- Effective Date: Select this option if you'd like to manually input the date on which the Renewal Price Change should take effect for each Subscription/Members.
- Next Renewal Date: Select this option if you'd like the Renewal Price Change to take effect on the next renewal date for each subscription/membership.
(2) Effective Date: This is conditional. Only appears when Effective Date is selected.
(3) Payment Option: Auto populated with the Payment Option Record. In this example, “Concession”.
(4) Proceed: Click proceed button. It starts a batch processor which creates change schedules for the subscriptions/memberships that meet the selected criteria.
Note
- Executing Automatic Renewal Pricing Update from the Payment Option record only updates Subscriptions and Account Subscriptions linked to that Payment Option.
- In this example, Subscriptions AND Account Subscriptions associated with the Payment Option “Concession”.
3. Automatic Renewal Price Update from Account Subscriptions OR Subscriptions Tab
Goto the Subscriptions OR Account Subscriptions Tab, click Automatic Renewal Pricing Update button.
3.1 Complete the form details and hit Proceed button:
(1) Effective From Date: Choose one option.
- Effective Date: Select this option if you'd like to manually input the date on which the Renewal Price Change should take effect for each Subscription/Members.
- Next Renewal Date: Select this option if you'd like the Renewal Price Change to take effect on the next renewal date for each subscription/membership.
(2) Effective Date: This is conditional. Only appears when Effective Date is selected.
(3) Payment Option: Select the Payment Option/Membership Type for which you'd like to update the Renewal Pricing (Recommended). Optionally, leave it blank to process Renewal Pricing Update for all subscriptions/memberships
(4) Proceed: Click proceed button. It starts a batch processor which creates change schedules for the subscriptions/memberships that meet the selected criteria.
Difference between Pricing Update from the Subscriptions Tab and the Account Subscriptions Tab
- Subscriptions Tab: When the Automatic Renewal Pricing update is executed from Subscriptions tab, it creates/updates change schedules only for the contact subscriptions that meet the criteria. NOT the account subscriptions.
- Account Subscriptions Tab: It creates/updates change schedules only for the account subscriptions that meet the criteria.
4. Automatic Renewal Price Update from Recurring Payments Tab
Goto the Recurring Payments Tab, click Automatic Renewal Pricing Update button.
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4.1 Complete the form details and hit Proceed button. The steps are same as in 3.1.
Note
- When the Automatic Renewal Pricing update is executed from Recurring Payments tab, it creates/updates change schedules for both, the contact subscriptions AND the account subscriptions that meet the criteria.