(1) The Invalid digital key error is mostly associated with keys wrongly entered on the Merchant Facility.
Please make sure you have the values correctly entered as below.
- Enter the EziDebit Supplied "Public Key" into the "Payment Gateway User Id" field
- Enter the EziDebit Supplied "Digital Key" into the "Payment Gateway Password" field
OR
(2) Organization Id on the Merchant Facility is incorrect. Please check if you have the correct Organization Id entered
How to locate your Salesforce Org ID
If this does not solve the issue, you can contact Ezidebit to make sure the keys provided is for Ezidebit Production/ Ezidebit Sandbox.
OR
(3) Your "Environment" field on the Merchant Facility is set incorrectly. For example, this should have "Production" when using live Credentials.
OR
(4) You have entered the Username/Password for the EziDebit online portal. The digital key is different; please contact EziDebit for the Digital keys for integration.