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All Payment Gateway

Topics on All Payment Gateway

What Payment Gateways are available to use with Payments2Us?

Currently Payments2Us is available with: Windcave (formally Payment Express) - ht ...

Currently Payments2Us is available with:

Windcave (formally Payment Express) - https://www.windcave.com/

Stripe - https://stripe.com/au

Authorize.Net - https://www.authorize.net/

NAB Transact - https://www.nab.com.au/business/payments-and-merchants/ecommerce-and-online

EziDebit - https://www.ezidebit.com

Global Payments Oceania - https://docs.gpaunz.com/

DataTrans - https://www.datatrans.ch/en/

payFURL - https://payfurl.com/

Blackbaud - https://www.blackbaud.com/

Please see the what are the differences between payment gateway article.

If you have any queries regarding other payment gateways, please email support@payments2us.com

How can I handle credit card and paypal on the same Payment Form. Do I need to have two webhooks on the same Payment Form?

Your question might also look like " I have Stripe and Paypal both option on Paym ...

Your question might also look like " I have Stripe and Paypal both option on Payment Form and I do need both to be configured both on single form but payment form only gives me the option of single webhook key. It seems that you either need to go with Stripe or with Paypal, but the solutions is to use a different payment form for each. Attached a picture of the form's section."

Whilst the webhooks are specified at the Payment Form level, they are NOT specific to that Payment Form. You can create two Payment Forms, one for Stripe, one for PayPal and enter the corresponding webhook in each respective Payment Form.
So you would specify Stripe and the Stripe Webhook Secret Key on Payment Form 1.

And specify PayPal and the PayPal Webhook Secret Key on Payment Form 2.

You can then use Stripe or PayPal as checkout options with with Payment Form.

How do we setup a test Merchant Facility?

The simplest way is to use the Create Samples from the About Payments2Us Tab. Thi ...

The simplest way is to use the Create Samples from the About Payments2Us Tab. This will generate a DEMO FACILITY in the merchant facility tab and that will have a test account.

If you have created a Full or Partial Sandbox and that has included copies of your Merchant Facility, then you will first need go to the Merchant Facility Tab, then rename the DEMO FACILITY or delete it. Then use the Create Samples again from the Merchant Facility.

If you want to test using your payment gateway specific, vs. the Windcave generated one, or you wish to see the transactions in the Payment Gateways online portal, then you will need to contact the Payment Gateway directly and setup your own test account. Most Payment Gateway providers provide an online option for this, some require you to lodge a support request.

If in a newly generated sandbox, you may wish to review the Sandbox FAQ on Sandboxes.

TIP: If creating / generating a new new test/demo facility, you will most likely need to re-authorise Payments2Us.

 

A credit card is being declined and it should not happen

Payments2Us integrates with a Payment Gateway. The Payment Gateway is what valida ...

Payments2Us integrates with a Payment Gateway. The Payment Gateway is what validates and charges a card. The success/response is recorded back in Salesforce (1).

For some gateways, such as Windcave, you need to get card types as Amex or Diners setup as a separate Merchant Facility. Contact support@payments2us.com if using Windcave payment gateway only.

For all other Payment Gateways, you'll need to contact the payment gateway provider directly. Provide them the date/time, amount, card holder name and transaction references (2). They will be able to provide you with a reason of why the card was declined.

Blackbaud - Application not connected to Blackbaud Environment Error

During the Blackbaud authorisation process, if the Blackbaud screen shows “This a ...

During the Blackbaud authorisation process, if the Blackbaud screen shows “This application has not been connected to your Blackbaud environment” error.

Then in order to resolve this error you need to connect your application to the Blackbaud environment. You can follow the steps listed in the Blackbaud video guide in order to connect your application to the environment:

Video: 

Blackbaud - Payment Configuration CSC Level

Following Blackbaud document list down the behaviours of different CSC level of a ...

Following Blackbaud document list down the behaviours of different CSC level of a Payment configuration:

https://kb.blackbaud.com/knowledgebase/articles/Article/42718

If the payment configuration used for payments has CSC level set to Light or Full then you might face following error message on recurring payments and token charge payments:

A validation error occurred. Validation error code: <CardSecurityCodeIsRequired> Validation error message <A card security code is required.>

In order to avoid this error, either set the payment CSC level to None in Blackbaud or you can add names of 2 payment configurations separated by comma in the PxPay/PxFusion UserId. So that payment configuration (name after comma) with CSC level set to None will be used for recurring donations. Make sure that following is the order:

  1.  Payment configuration name (for credit card donation)
  2.  Add comma (" , ")
  3. Payment configuration name(for recurring/token charge donation)

Example:
 

Make sure the above step is done before clicking on “Authorise Blackbaud” button. If already authorised then perform the authorisation again.

Additional steps for Apply pay to work in iframe

Please note, the below steps are only applicable if you are using iframe to load ...

Please note, the below steps are only applicable if you are using iframe to load your donation form on your website

 

Navigate to the following URL depending on your environment (prod or test)
 

For production:

https://dashboard.stripe.com/settings/payment_methods

For testing:

https://dashboard.stripe.com/test/settings/payment_methods 

In payment methods find Apply pay and do the following steps

  1. Expand the Apple Pay section by clicking on ‘>’
  2. Press Configure Button
  3. NOTE: If testing, enable Test Mode before Configuring.

This will redirect you to the payment method domains tab. Here complete the following steps:

  1. Press Add new domain button (1)
  2. Add the domain name of the website where your payment form will be framed (e.g your website )


  3. Download the Verification File (2)
  4. Upload the file on your website and make sure it is accessible to read (this will be on your cpanel of website hosting). 
  5. Click on Verify to confirm the upload.