Question
We received this notification from Salesforce:
“Starting February 5, 2026, Salesforce certificates will begin to be chained from the DigiCert Global Root G2 (DigiCert G2 Root).”
What does this mean? Do I need to take any action?
Answer
This notification means that Salesforce is updating the root certificate authority used to secure its services. From February 5, 2026, Salesforce’s SSL/TLS certificates will be chained to DigiCert Global Root G2, which is a widely trusted and industry-standard root certificate.
Does it affect Payments2Us Application?
No. From the Payments2Us Perspective, there is nothing that will be impacted.
You may need to check for any of your own Salesforce certifications that your Admin or Consulting partners has done. Those sort of checks are outside of our support as they are general Salesforce Admin related. For more details, please review: Certificates in Salesforce
If Salesforce provides additional guidance or if any edge-case actions are required for specific environments, we will update this article accordingly.