📝 Overview
Studio 2.4.2 introduces greater flexibility for organisations managing multiple donation pathways through the new Donation Form Selection Bar, allowing donors to choose the most relevant department, program, or payment experience at the start of their journey. Alongside this key enhancement, the release also includes improved control over upsell prompts, expanded payment method support, administrative enhancements, and strengthened page security. These updates help organisations deliver more personalised and intuitive donor experiences while making Studio easier and more secure for page administrators to manage.
🚀 What’s New
Donation Form Selection Bar
Organisations with multiple Payments2us Payment Forms in Salesforce can now add an optional selection bar to the first step of their donation form.
This allows donors to select the most appropriate Payment Form before continuing. For example, an organisation could allow donors to choose:
- The department, sector, appeal or program they wish to support.
- A preferred payment method where different Payment Forms and gateways are used.
This provides organisations with greater flexibility to support multiple donation pathways through a single Studio page.
Maximum Trigger Amount for Upsell Prompts
Introduced in Studio 2.3, the hidden upsell step allows organisations to display an additional prompt between the Contact and Checkout sections, encouraging donors to consider changing a once-off donation to a recurring gift.
Studio 2.4.2 adds further control over when this prompt appears. Page administrators can now configure both a minimum and maximum once-off donation amount for the upsell prompt.
This means the question can be shown only when the donor’s selected amount falls within an appropriate range, helping organisations avoid interrupting the donation journey for gifts that are either below or above their preferred thresholds.
General Enhancements
- Google Pay and Apple Pay are now supported as payment methods within Studio when using Stripe SCA or Windcave PxPay payment gateway.
- Custom checkbox fields can now be set with default values (ticked or unticked), supporting use cases such as newsletter subscriptions and communication preferences while ensuring appropriate consent handling.
- Page administrators can now immediately access pages they have cloned without requiring Super Admin assignment.
- Fixed New Zealand address validation mapping issue.
- Tooltip rendering performance next to field labels has been improved.
- Additional security enhancements have been applied to pages created and published through Studio, strengthening overall platform security.
Important: Changes to iframe support
From Studio 2.4.2, Studio pages cannot be embedded in external websites using an iframe by default. This restriction has been introduced as part of Studio’s security enhancements.
If your organisation needs to embed a Studio page within an authorised external website, please contact the Payments2us Support team to request that your domain be reviewed and whitelisted.
💡 Why It Matters
- Give donors greater flexibility to select the department, program, payment method or donation pathway that best suits them.
- Manage multiple Salesforce Payment Forms through a more streamlined donor experience.
- Present upsell prompts only to donors whose once-off donation amount falls within a suitable range.
- Reduce unnecessary interruptions for donors making particularly low- or high-value gifts.
- Offer faster and more convenient checkout options through Google Pay and Apple Pay.
- Set appropriate default states for custom checkbox questions such as newsletter subscriptions.
- Improve collaboration by giving page administrators immediate access to pages they clone.
- Strengthen the security of Studio-hosted campaign and donation pages.
🛠️ How to Use It
🔗 How to Set Up the Donation Form Selection Bar
🔗 How to Set Up the Hidden Upsell Step in Studio
🔗 Super Admin and Page Admin: How to Collaborate in Studio
🔗 How to Integrate Studio with Address Validation Tools