How to stop/start a Recurring Payment processor
- The Recurring Payment Processor is started once. It will then run continuously checking for recurring payments at 1am every day.
- Do not stop your Recurring Payment Processor unless advised.
1. Navigate to the Merchant Facility tab
Navigate to the Payments2Us App
- Click on the 9 dots in top Left
- Search "Payments2Us"
- Click on "Payments2US"
In Salesforce Classic - The Merchant Facility Tab can be found under the "+" at the end of the tabs.
![](https://media.screensteps.com/image_assets/assets/007/902/850/original/67efd9dd-d1c7-4d7e-9411-ad20dbb39c4c.png)
Navigate to list of Merchant Facilities
- Click on the Merchant Facility Tab
- Click on the down arrow
- Select "All Merchant Facilities"
![](https://media.screensteps.com/image_assets/assets/007/902/852/original/448a1e30-d42c-49ed-b772-c7489326675a.png)
Select (3) Active (1) and Primary (2) Merchant Facility (If only one or not primary, then select the first one shown)