Why does my new Logo/Graphic updated not appear and the old one still shows?
The logo's and graphics are located in the following order:
- Letter
- Payment Form
- Merchant Facility
If a logo / header/ footer etc. graphic is found related to one of the of steps, then it does not look for a logo at a later step.
For example, if you had an old logo at the Payment Form (notes and attachments/files), then loaded a newer one against the Merchant Facility, then the old one at the Payment Level is used as that was found first.
For the above example, you could remove the logo related to the Payment Form, or upload a newer version against the Payment Form