Payments2Us ManualsPayments2Us - Frequently Asked QuestionsBatch Processor - FAQWhy does the Batch Processor skip processing some Payment Txns

Why does the Batch Processor skip processing some Payment Txns

The result of the Batch Processor running is the Matching Process is performed to link to existing Accounts/Contacts or to create new ones.To avoid possible issues, the processor checks to see if the group of transactions it is trying to process might have possible duplicate Contacts. If it does, it skips processing these and will then pick those for processing in the next run (approx 10 minutes time).

The duplicates within the group of Payment Txns include:

  • Email
  • Membership No
  • Fundraiser Id
  • Reference
  • Mobile Phone
  • Contact Id
  • Account Subscription or Contact level Subscription
  • First/Last Name