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I have created a new Full or Partial Sandbox, what do I need to do to make things work?

  1. You may need to update the Salesforce Org Id on the Merchant Facility. PLEASE use extreme caution and follow the notes in The Merchant Facility FAQ - How do I test in Sandbox with my Merchant Facility copy, but make sure it does not start charging cards in my live instance by mistake? 
  2. Make sure you reset your Base Site URL on the Merchant Facility. See procedure "How to connect your new site to your Merchant Facility"
  3. Re-Authorise Payments2Us App. See procedure "How to authorise Payments2Us for Public Website"
  4. If you are using License Options for Payments2Us add-on's, email support @ payments2us.com your Salesforce Organisation Id and request updated license keys.
  5. We recommend updating ALL payment gateways that are live and remove the password. This is to stop accidental charging of live cards.
  6. If your sandbox includes Recurring Payments, we recommend clearing out all Billing Token and Customer Payment Gateway Profile Ids on the Recurring Payment Object.

Updated at November 13th, 2024

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