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Support Home FAQ Batch Processor I keep getting the following error: Please investigate this error.Program/Area: batchProcessor.statusUpdateSubject: Database.update(paymentTxnList)Description: The new owner must have read permission.

I keep getting the following error: Please investigate this error.Program/Area: batchProcessor.statusUpdateSubject: Database.update(paymentTxnList)Description: The new owner must have read permission.

The owner on the Payment Txn has the correct access, what is causing this?

Check the Payment Form used by the Payment Txn. see which user is in the Donor Care field
On the user, give them the Payments2Us Admin permission set. See Step No. 5 here on how to assign permission sets.

How do I start or stop the Batch Processor How do I check for and cancel duplicate Batch Processors running? How to I remove Phantom Batch Processors? I keep getting the following error: Please investigate this error.Program/Area: batchProcessor.statusUpdateSubject: Database.update(paymentTxnList)Description: The new owner must have read permission. We've tried the above, but are still getting and error "Error Log Report - submit batch failed (nn) times." Why does the Batch Processor skip processing some Payment Txns In the Apex Job logs, I see that the batch processor scheduler is constantly being aborted What is the Contact Update Processor (contactUpdateProcessor)? Why are Opportunities not being created? How is the Payment Txn Record Owner Assigned?

Updated at July 27th, 2024