Action Required: Mandatory Salesforce Sites security configuration update

Sorry, we didn't find any relevant articles for you.

Send us your queries using the form below and we will get back to you with a solution.

What are the impacts of Refunds on the related Opportunity record?

When a refund is made we only update the original transactions Opportunity record's Total Paid field. If the Refund is for full amount then the Total Paid field will be $0 after the refund.

We DO NOT update the Opportunity->Stage field.

Also, Payments2us will not create a new opportunity for Refund Transactions as part of the standard feature. If you wish to have opportunity created then you can create a flow to create a new opportunity when a Refund Transaction is created.

Updated at July 27th, 2024

Was this article helpful?