Support

Additional support Contact

Need Help? Let's Find the
Answer Together!

Sorry, we didn't find any relevant articles for you.

Send us your queries using the form below and we will get back to you with a solution.

Support Home FAQ Events How do I remove the Contact Us widget from my Payment or Event Form?

Table of Contents

Overview How to remove the Contact Us widget Steps Notes

How do I remove the Contact Us widget from my Payment or Event Form?

Table of Contents

Overview How to remove the Contact Us widget Steps Notes

Overview

If your Payment Form or Event Form includes a Contact Us widget in the sidebar and you do not want it displayed, you can remove it by updating the widget’s status in the form configuration.

You can hide the Contact Us widget by marking it as Inactive in the form’s sidebar widget settings.

Steps

Open the relevant Payment Form or Event Form in Salesforce.
Scroll to the Sidebar Widgets section.
Locate the Contact Us widget.
Change its Status to Inactive.
Save the form.
Once inactive, the Contact Us widget will no longer appear on the published form.

Notes

This change applies only to the specific form you edit.
Other forms using the same widget will continue to display it unless you also update their configuration.

Why is my event not showing in the upcoming events or events calendar Tickets for my Event have been booked and paid for, but they're not being counted in the booked ticket amount on the campaign. Why is it doing that? I'm running reports on my campaign members for an event, but it's including people who have booked on behalf attendees and that are not coming to the event. How do I filter them out in reports? How do I report on custom fields added, for example dietary requirements? The webform is not showing the ticket or event details of a campaign. How do I fix that? How to add Custom field on Event Attendee Section of Payment form? Why is the Require Membership No. not being enforced? Is there a limit to the number of tickets, or why am I seeing no tickets available? How does the Max No. of Tickets Available field on the Payment Option works with the Group Size field? How the field values and purchased tickets work to mark a Payment Option as SOLD OUT? For Event Registration, is there a way that a member can enter their member number and then purchase at a specific member rate? How do I remove the Contact Us widget from my Payment or Event Form?

Updated at November 24th, 2025