Private Account and Contacts - FAQ

1. I keep getting Authorization Required Page when trying to make a payment on the public webform. But the Payment Txn is successful. What is causing it?

1. Make sure that all your Sites Sharing Settings are set up correctly.

2. If your Account or Contact settings are set to Private, you need to have Account and Contact sharing settings set up. See Sites Sharing Settings.

See also: How to set up Private Accounts and Contacts settings

Please note that the Account Public Group setup process is not longer valid with the new Salesforce Site Security Settings.