System Admin- FAQ

1. How to disable Managed Triggers?

If you wish to disable Payments2us Managed triggers follow the steps below.

Go to Setup->Custom Metadata Types->All Custom Metadata Types->Payments2us Triggers->Click on Manage Records->Edit the Trigger you want to disable. Make your changes and Save.

Select the Trigger you want to disable. For example if you want to disable "accountTriggerHandler", click on Edit. Then select the Disable Triggers check box and Save.

2. What happens when the System Administrator for your organization changes?

When the System Administrator for your organization change and you want the payments to run and authorize you as the user, follow the steps below.

1. Start/Stop Batch Processor and Recurring Payments Processor. Refer FAQ 1

https://help.payments2us.com/m/userguide/l/1194277-batch-processor-faq

 

2. Re-authorize the app.

Check the link below

Authorise Payments2Us

3. What are the criteria that must be included while creating Validation Rules on Payment Txn Object?

When creating validation rules always include the condition "AND(   ISPICKVAL(AAkPay__Status__c,"Confirmation"),   NOT(ISPICKVAL( AAkPay__Transaction_Source__c,"Recurring Payment"))" and then add your condition for validation.

Please note: This is for your information and validation rules are not covered by our standard support as they do not come delivered with the product. They are customization as per:https://www.payments2us.com/support-packages/