Payments2Us ManualsPayments2Us - Frequently Asked QuestionsDirect Debit - FAQRecurring payment records whose status is 'InActive' and 'Next Payment Date' and 'Payment After Next Payment Date' are blank but still these records are pulled into a direct debit batch, why?

Recurring payment records whose status is 'InActive' and 'Next Payment Date' and 'Payment After Next Payment Date' are blank but still these records are pulled into a direct debit batch, why?

The "Inactive" status means the Payment Txn would not have been generated.  Please see FAQ: What is required to make a Recurring Payment available to be charged.

HOWEVER, The following scenario may exist:

  1. There is an active Direct Debit Recurring Payment  with "Next Payment Date" is 6th of January. 
    On the 6th, a the Recurring Payment Processor will create Payment Txn.
    This is waiting to be added to a Direct Debit batch.
  2. If the Direct Debit Recurring Payment is then made "Inactive" of the 7th of January.
  3. If a Direct Debit batch were to be created on the 8th of January and Payment Txn's for processing were to be added, then the one created on the 6th of Jan would be added as it is still open.
    Making the Recurring Direct Debit inactive on the 7th, does NOT close/cancel the ones that have already been generated for processing.