If you are seeing no entries to add to a Direct Debit Batch, then check:

1. The Merchant Facility and Payment Form entered at the Batch Level are exactly the same as the ones entered against the Direct Debit "Recurring Payment" records.
2. The previous months batch was correctly closed off.
   1. After the bank has imported your file, you will need do one of the following for transactions in error:
      Check errors - Manual Method (This is for marking a small number of transactions in error one at a time)
      Check errors - Import Returns (This is a bulk way of importing transactions that are in error)tt
   2. AND for transactions that do not have an error:
      Mark transactions as complete (this will activate recurring payment processes)
      
      Please check the below article which explains the step: How to process Direct Debits after banking