Payments2Us ManualsPayments2Us - Frequently Asked QuestionsDirect Debit - FAQWhy are some Payment Txns that are on status Direct Debit Start not available when I try to add them to a Direct Debit Batch?

Why are some Payment Txns that are on status Direct Debit Start not available when I try to add them to a Direct Debit Batch?

Direct Debit Payment Txns will only be available to add to a Direct Debit Batch if they have the exact Merchant Facility and Payment Form as each other. Double check that they are the same on both the Payment Txn and the new Direct Debit Batch.