Payments2Us - Frequently Asked Questions
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Receipts - FAQ
- I've uploaded our logo against the Merchant Facility, but is not appearing on the Receipt
- $Label error on receipt preview or usage
- When does a receipt use the Receipt Letter or Receipt Text (OLD) field?
- I want to send a different email template and receipt for a specific Payment Form/Campaign. How do I do that?
- I added a field to a fieldset and now the whole fieldset is missing from my receipt/invoice. How did that happen?
- I pasted an image into the body of my letter and it is appearing on the object, but when I send it a thumbnail with "image not available" instead. Why is it not showing in the sent PDF.
- How to I apply a letterhead to a specific Receipt but not change the general letterhead on the Merchant Facility?
- How do I remove the THANK YOU at the foot of the receipt, or change it to something else?
- The changes I made in a field set have not applied to my receipt letter, why is that?
- What size should the images such as logo, receipt header be?
- Why Receipt Date Print field has value Error, Error?
- Why are the receipts going over two pages?
- How do I remove the Currency or how to show Currency Symbol?
- Why do I get an error when opening the receipt template - "Could not resolve the entity from <apex:outputField> value binding ''. <apex:outputField> can only be used with SObjects, or objects that are Visualforce field component resolvable."
- Why does the "Receipt Footer" text go over several lines?
- How do I remove the membership No. from Annual Statements, Membership Renewal Notices, Membership Confirmation Notices?
- Why do I receive "null" in the Receipt Body?
- Is there a way to change the word RECEIPT to a different text or word?
- How I can access our receipts? We need them to reconcile against our company credit card but I’m not sure where to access them?
- Why are Letterhead images not appearing in my sandbox testing?
- Why does my new Logo/Graphic updated not appear and the old one still shows?
- When does the "(Includes Donation of $nn.nn)" show in the Item column of the totals section in the Receipt?
- Why is Bolding of text not working on my receipts?
- Why are receipts not being sent?